Business Analyst passionate about turning complex requirements into elegant digital solutions.
ICT Business Analyst with a Master of Business Information Systems from Torrens University Australia and practical experience in Agile environments. I specialise in collaborating with stakeholders across academic and real-world projects to translate business needs into effective technical solutions.
Currently supporting the Learning Management System and digital platforms at TrEd College across three campuses, serving 1,500+ students and staff. I resolve 40–60+ technical tickets monthly while driving process improvements, user documentation, and performance reporting using DFD diagrams.
Previously as Product Marketing Analyst at VIDIZMO LLC, I delivered SEO content, HubSpot dashboards, and competitive analysis that improved engagement by 20–35% and campaign effectiveness by 15–25%. I am eager to contribute to AI-enabled solutions and digital transformation initiatives. Full working rights in Australia · Based in Sydney, NSW.
Academic foundation in business information systems, blockchain, AI and business administration.
Recognition for academic excellence and professional contribution.