Foil Drive

Business Analyst · Torrens University · Feb–May 2025

Redesigned Foil Drive’s information system architecture using a Design Thinking approach to improve collaboration, data flow, and regulatory compliance across a global distributed workforce.

  • • Stakeholder interviews & journey mapping across 3 regions (AU, EU, US)
  • • Defined 4 user personas in Jira
  • • Designed UX/UI prototypes in Figma
  • • Led usability tests with 10 stakeholders → 4.6/5 satisfaction
Design Thinking Jira Figma Personas Usability Testing

HealthSano

Agile Business Analyst · Torrens University · Feb–May 2025

Managed a cross-functional Agile team to design HealthSano, a mobile application focused on personalized health plans and mental wellbeing, by gathering and refining requirements from the client case study.

  • • Created & prioritized 40+ user stories, product roadmap & release plan
  • • Defined the MVP aligned with application requirements
  • • Managed Agile ceremonies, sprint planning & backlog refinement in Jira
  • • Improved team sprint velocity by 18%
Agile Scrum Jira User Stories MVP

Recycle4Change (R4C)

Business Analyst · Torrens University · Sep–Dec 2024

Designed an end-to-end recycling management system for Recycle4Change to streamline customer onboarding, logistics, and sustainability tracking under the Victorian Container Deposit Scheme initiative.

  • • Defined 25+ functional & non-functional requirements
  • • Developed context diagrams, DFDs & ER diagrams
  • • Designed SQL database for service tracking, customers, transactions & logistics
Requirements SQL DFD ERD Process Modelling

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